after-sale service

Diagnosis, inspection, adjustment, and replacement of products to restore product performance

Service Idea

The company is steadfast in its commitment to "customer-centric, service-first" after-sales service philosophy.

Ever since our inception, we have been dedicated to delivering top-tier, prompt after-sales service to our esteemed customers.

  • 3

    Hours

    After sales service guarantee response within 3 hours

  • 48

    Hours

    Arrive at the problem site within 48 hours

  • 24

    Hours

    General faults should be resolved within 24 hours, and difficult faults should be resolved within 72 hours

  • 2

    Year

    Warranty Period - Two Years

Service Network
LEADING HIGH-QUALITY DEVELOPMENT WITH GLOBAL THINKING
  • US Branch
    German Branch
    Japan Branch
  • Shenzhen Manst Technology Co., Ltd.
    Controlling Parent Company
  • AC NEW ENERGY(Hunan)Co.,Ltd
    Holding Platform

    Rooms 208 2nd Floor, Phase II, No.18 Luyun Road, Changsha High tech Zone, Hunan Province,China



  • AC NEW ENERGY(Shenzhen)Co.,Ltd
    Company headquarters and R&D center

    Alpha Office Building, Qigui Road 2, Nanbu Community, Longtian Street, Pingshan District, Shenzhen

  • Gridland Intelligent Energy (Guangzhou) Co., Ltd.
    Sales Center

    Unit 4009, Room 4001, Block 17, Zhujiang West Road, Tianhe District, Guangzhou

  • AC NEW ENERGY(Hunan)Co.,Ltd
    Holding Platform

    Rooms 208 2nd Floor, Phase II, No.18 Luyun Road, Changsha High tech Zone, Hunan Province,China


  • AC NEW ENERGY(Beijing)Co.,Ltd
    Sales center

    Room 809, Block A, Jiahao International Center, No. 116, Zizhuyuan Road, Haidian District, Beijing,China


  • Hunan Allsparkpower Storage Technology Co.,Ltd
    Sales center

    Rooms 210 2nd Floor, Phase II, No.18 Luyun Road, Changsha High tech Zone, Hunan Province,China


  • AC NEW ENERGY(Dongguan)Co.,Ltd
    Production and manufacturing center

    Building 5, No. 9 Zhaofeng Road, Qishi Town, Dongguan City, Guangdong Province

  • Yuanqing (Laizhou) Energy Storage Technology Co., Ltd
    Production and manufacturing center

    Yuanqing (Laizhou) Energy Storage Technology Co., Ltd

    Xihuan Road, Chenggang Road Street Office, Laizhou City, Yantai, Shandong Province.


  • Shenzhen Ancheng Low Carbon Technology Co., Ltd
    Shenzhen Anzhi Energy Technology Co., Ltd
    Marketing Center

    Room 1401, Building F, Tongfang Information Port, No. 11 Langshan Road, Songpingshan Community, Xili Street, Nanshan District, Shenzhen

  • Address:
    No. 2 Qigui Road, Nanbu Community, Longtian Street, Pingshan District, Shenzhen
  • Tel:
    0755-89210030
  • E-mail:
    ac@anchengne.com
  • Zip Code:
    518122
Follow Us